Pet Portraits by Amanda Dockerty
Pet portraits by Amanda Dockerty

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Terms and Conditions



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Westalnd Terrier pet portrait

Beagle dog pet portrait

Two black labradorss pet portrait

Maltese dog pet portrait



Pet Portrait terms & conditions


UK customers - a 25% deposit is required before commencing a pet portrait.

Customers outside the UK - payment is required in full before commencement of a pet portrait.

No contract will exist between you and Amanda until the required deposit / payment has been received.

Any contract or agreement between you and Amanda will be governed in all respects by English law.

Amanda uses the best quality artist papers and materials and will use her experience in choosing these.

Amanda hopes to complete commissions within 5 weeks but this is a guide only and may be extended depending on circumstances at the time. If she is unable to complete within 5 weeks you'll be updated regarding an expected completion date.

Where a completion date has been agreed in respect of birthdays, anniversaries etc. Amanda will complete the commission by the agreed date. If she is unable to do so because of circumstances outside her control you'll be offered another completion date or the opportunity to cancel the commission but no refund of deposit will be given. Customers outside the UK who wish to cancel in such circumstances will be offered a refund of payment received minus 25% that represents the deposit.

The cost of mounting / framing is additional to the price of the portrait and this will vary depending on the type of frame, mounting etc. Amanda will give an indication of the framing costs upon commission but in the unusual event that framing costs exceed this Amanda reserves the right to increase the cost to cover the excess.

A framed commission will take longer as the picture framer has his own workload / commitments and Amanda has no control over this aspect of the commission. An agreed completion date for a framed pet portrait is an indication only and no refund is payable if this date is not met.

A completed pet portrait will only be dispatched when full payment has been received.

Completed pet portraits will be dispatched via a recognised courier and the postage will include insurance.  Amanda or her agent will notify you by e-mail and/or telephone when the pet prtrait has been dispatched.

Non-receipt of a pet portrait must be reported to Amanda or her agent as soon as possible and within any case within 7 days of you being notified of it's dispatch.

Amanda offers a 100% guarantee and will offer a refund minus the 25% deposit if you are not full satisfied with your pet portrait. You must notify her within 7 days of receipt of your pet portrait or within 14 days of the portrait's dispatch by Amanda, whichever is the earlier to exercise this option. The portrait must be returned in it's original or suitable packaging via a recognised courier and postage must cover insurance for loss or damage. You must notify Amanda or her agent of the portrait's dispatch. You are responsible for paying the postage / packaging costs.

All personal information supplied by you will be treated as confidential and will be stored securely in acordance with Data Protection legislation. We will not sell, supply or otherwise distribute your personal information to anyone else unless we are required to do so by law or for the purposes of a police investigation.

Amanda retains full copyright of her work and it must not be copied or reproduced in any manner without her express, written permission.

Amanda accepts commissions on the understanding that they are for private, non commercial use. For any breach of this Amanda reserves the right to additionally invoice you for the work based on her commercial fee rate.

Amanda reserves the right to use images of pet portraits in publicity materials including internet sites and facebook pages etc. If you prefer to not have your pet portrait image used in this way inform Amanda and your request will be respected.